Empleos de Agent Support en la empresa Regis Remote Office en San Pedro Sula, Cortés

La empresa Regis Remote Office está ofreciendo oportunidades laborales para el puesto de Agent Support en la región de Cortés. El tipo de trabajo que ofrecemos es Jornada completa.

Los criterios que buscamos en los candidatos son tener habilidades en Otro con experiencia en Intermedio, así como ser personas honestas, disciplinadas y responsables.

La empresa Regis Remote Office se dedica a la industria Publicaciones en línea, por lo que si estás interesado en postularte, puedes hacerlo directamente.

Informacion del trabajo

Descripción del trabajo

Position Title: Agent Support

Location:

Reports To:

Exempt Status: Non-Exempt

JOB PURPOSE

The employee will be responsible for routing incoming calls from existing customers to the appropriate channels. Additionally, they must apply a high level of service to existing customers to maintain customer relationships and delegate additional sales of insurance products to the appropriate channels.

Essential Duties And Responsibilities

• Provide service, including but not limited to helping customers reach the appropriate departments for assistance with payment issues, providing insurance documentation, and filing insurance claims.
• Provide timely and accurate information to customers
• Accurately identify customer needs and delegate to the appropriate channels
• Accurately identify business opportunities and delegate to the appropriate channels
• Partner with the sales team to meet and exceed customer service expectations

Additional Duties And Responsibilities

• The employee may be asked to perform other duties as required by business needs.

Qualifications

• Confident decision-making skills
• Sensible judgement and attention to detail
• Effective communication skills
• Proactive and problem solver
• Must have a professional appearance and good hygiene
• Pride in your work by creating positive energy, excitement, and motivation

PHYSICAL, MENTAL, AND ENVIRONMENTAL CONDITIONS OF THE JOB

• While performing the duties of this job, the employee will be required to move from place to place in the location frequently; sit; use a computer; talk and hear; read and write; concentrate, reason, and analyze; and perform calculations.

Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Beneficio

• Ambiente confortable
• Se enseña al empezar a trabajar
• Bono de salario si hay horas extras