Empleos de Contract Operations Senior Analyst en la empresa IntouchCX en San Pedro Sula, Cortés

La empresa IntouchCX está brindando oportunidades de empleo para el cargo de Contract Operations Senior Analyst en la región de Cortés. El tipo de trabajo que ofrecemos es Jornada completa.

Estamos buscando candidatos con habilidades en Gestión y Manufactura y experiencia en Intermedio, así como personas honestas, disciplinadas y responsables.

IntouchCX se especializa en el sector Tecnología & información e internet, por lo tanto, si estás interesado en postularte, puedes hacerlo directamente.

Informacion del trabajo

Descripción del trabajo

About IntouchCX

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

For more on our culture, follow the link to Our Story – https://youtu.be/GinyJ-abWJs

About The Job

We are looking for a passionate, analytical individual with a gift for turning data into information, information into insight, and insight into stories that drive business decisions. Reporting into the Contract Strategy department, the Contract Operations Senior Analyst will track key milestones of the client lifecycle, perform research activities to solve unique client challenges, and develop reporting infrastructure for ongoing process optimization.

As Contract Operations Senior Analyst, You Will…

• Develop playbooks and processes, generate reports, design and implement data-driven strategies to control costs, maximize revenues, forecast resource and budget needs, and monitor internal and external resource performance
• Acquire data from primary or secondary data sources and maintain data hygiene
• Review and monitor data collection systems, draft data acceptance qualifications, and provide data analytics on relevant data points to optimize efficiency and quality
• Turn data into insights & storytelling
• Work with all levels of management to prioritize business and information needs
• Create automation to push notifications around key contract milestones
• Locate and define new process improvement opportunities within the department

Requirements

As Contract Operations Senior Analyst, You Have…

• Post-secondary degree in supply chain, finance, business, economics, or accounting preferred
• 3-5 years of experience with data analysis, data storytelling, and data hygiene
• Experience and familiarity with macro-economic factors influencing supply chain is an asset
• Experience with data visualization software (e.g. Tableau, Smartsheets, Google Data Studio)
• Experience with common enterprise software (e.g. Salesforce, GSuite, Microsoft Office)
• Experience with statistical models, including point-in-time and time-series analysis
• Highly organized and detail-oriented – You have the ability to manage multiple projects simultaneously
• Excellent communication skills – You must be able to cultivate strong working relationships at all levels of the company (Director up to C-Suite)
• The ability to communicate effectively, and write meticulously – Excellent English writing skills required
• Demonstrated resilience – You thrive when you have to organize projects, overcome challenges, pivot under pressure, and manage multiple competing deadlines
• Get it done attitude – You’re a highly motivated self-starter with a track-record of “figuring it out.”
• You can live with “perfect is the enemy of good”

By signing this application, the applicant consents to IntouchCX collecting, using and retaining hisher personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Beneficio

• ganar experiencia
• enseñar primero
• Obtener bonificación si se realizan horas extras