Empleos de Customer Onboarding Specialist en la empresa Foodics en Al Khobar, Oriente / Ash Sharqiyah

Published 10 months ago

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La empresa Foodics está brindando oportunidades de empleo para el cargo de Customer Onboarding Specialist en la región de Oriente / Ash Sharqiyah. El tipo de trabajo que ofrecemos es Jornada completa.

Estamos buscando candidatos con habilidades en Recursos humanos y experiencia en Algo de responsabilidad, así como personas honestas, disciplinadas y responsables.

El salario estimado ofrecido por nuestra empresa es bastante competitivo, alrededor de L 9,700 - L 23,000 (por Mes). Sin embargo, dicho salario puede variar dependiendo de la decisión de la compañía.

Foodics se especializa en el sector Tecnología & información e internet, por lo tanto, si estás interesado en postularte, puedes hacerlo directamente.

Informacion del trabajo

Compañía:Foodics
Posición:Customer Onboarding Specialist
Región:Oriente / Ash Sharqiyah, Al Khobar - Oriente / Ash Sharqiyah
Función laboral:Recursos humanos
Nivel de antigüedad:Algo de responsabilidad
Tipo de empleo:Jornada completa
Industria:información e internet, Tecnología

Descripción del trabajo

About Foodics ?

Proudly “voted the best place to work” in 2021-2022, Foodics, one of the most promising SaaS companies in MENA, was founded in 2014 in KSA with headquarters in Riyadh and offices in the United Arab Emirates Jordan, Kuwait, Egypt, Pakistan, and the Netherlands.

FOODICS is the leading Restaurant-Tech company in MENA and a pioneer in the regional F&B industry. Foodics is currently undergoing rapid expansion across MENA, Pakistan, Africa and Asia, servicing over 20,00 brands , and has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

We provide a cloud-based point-of-sale SaaS ecosystem with tools that help F&B, and retail businesses start, track and grow. Our customers use Foodics to accept payments, track inventory, monitor sales, process orders, digitize menus, manage employees, create analytics and smart reports, provide secure cloud storage and enable the integration of third-party apps.

We pride ourselves on recognizing and retaining talent while promoting creativity and efficiency. We are constantly looking for people to help shape and be a part of our bright future

Our Purpose:

To create a growth-accelerating platform that enables the restaurant ecosystem to achieve the most remarkable performance

Vision

To be the most trusted one-stop-shop software & financial platform for restaurants

Mission

To empower every person who contributes to the success of a restaurant business and provide finance to fuel its growth

About The Role

Hi all We are looking for a Customer Onboarding Specialist in Riyadh and Khobar. The ideal candidate will be empowering sellers with our POS platform through: Training on our Foodics products.

If you think you have what it takes to join a remarkable team, hop in and #apply_now

Responsibilities

  • Handle initial product know-how and training for our customers
  • Ensuring that the site is ready for installation
  • Handling and delivering backend On-Site training requests for customers. Checking and monitoring the tasks and projects assigned and delivering the services based on the SLAs
  • Attending calls and site visits outside working hours and/or public holidays if needed
  • Continuously building Foodics product knowledge, reviewing and testing updates as early as possible to be able to deliver the service based on the new features added
  • Listen carefully to information provided by customers and ask clarifying questions to ensure proper use of Foodics tools

Requirements

  • Holder of a Diploma or Bachelor’s Degree in Networking, Computer Information System, or Computer Science
  • Working experience of at least 1-2 years preferably with Information Technology / Software and/or Software-as-a-Service (SaaS) products companies
  • Excellent problem-solving skills
  • Must have strong and excellent communication skills both written and oral
  • Fluent in English and Arabic is a must
  • Must have their own car – to be used for business requirements such as site visits, training requests, etc
  • Self-starter with the ability to work independently across functional groups and on multiple initiatives simultaneously
  • Must be flexible to work in a fast-paced and evolving environment

#HighVolumeofCalls #UseofComputer #LongScreenTime

Only shortlisted candidates will be contacted by Foodics Talent Acquisition team, personal data collected will be used for recruitment purposes only.

Benefits

We believe you will love working at Foodics

  • We offer a people-focused culture that fosters inclusion, diversity, innovation, and a flexible work setup: remote, in-office, and hybrid models
  • We are a performance-based company that offers 30 calendar days of vacation, 30 days of work from anywhere, career advancement opportunities, and lucrative compensation, including bonuses and shares potential
  • We value learning and will help you with personal development, from constant exposure to new challenges and an annual learning stipend to regular internal and external training. You will enjoy numerous learning and career development opportunities in a hyper-growth environment
  • This is an excellent opportunity to grow and work with some of the most talented people in the industry, a team of more than 30 different nationalities, and hired in more than 14 countries and locations globally
  • And you will be part of an environment that offers challenging goals, autonomy, and mentoring and creates incredible opportunities for you and the company

Disclaimer: here at Foodics, we don’t just accept differences – we celebrate them, we support them, and we thrive on them for the benefit of our colleagues, our products, and our community. All employment is decided based on qualifications, merit, and business need. Foodics is proud to be an equal opportunity workplace and affirmative action employer.

Beneficio

  • Bono por horas extras
  • Gana experiencia
  • Ambiente de trabajo cómodo

Información de solicitud de empleo

La información que proporcionamos anteriormente puede actualizarse repentinamente, siga buscando la información completa a través del botón "Aplica ya" o en el sitio web oficial de la empresa Foodics, para no encontrar eventos no deseados.

Consejos del administrador: solicitar un trabajo es gratis.

Ojalá consigas el trabajo que deseas.

Instrucciones

  • Haga clic en el botón "Aplica ya" arriba.
  • Después de eso, será dirigido a la página de Envío de Solicitudes, hay consejos para enviar solicitudes y entrevistas.
  • En la página de envío de solicitudes, haga clic en el botón "Formulario de solicitud".
  • En esa página puede ver información más completa de la empresa y ver la cantidad de personas que solicitan el trabajo.
  • Lo siguiente es hacer clic en "Aplicar".
  • Por favor, regístrese en el sitio web si no tiene una cuenta, pero si la tiene, puede llenar inmediatamente el formulario de solicitud.
  • Finalizado.

Información de la empresa

Foodics

Foodics es una empresa líder en la industria de la tecnología de alimentos. La empresa tiene las últimas soluciones para cada negocio de alimentos, desde bares hasta restaurantes, cafeterías y supermercados. Con el fin de afrontar las necesidades y desafíos únicos de los negocios de alimentos, Foodics se esfuerza por brindar un servicio de calidad y un desarrollo de software innovador. Ofrece herramientas que ayudan a los gerentes de alimentos a llevar a cabo una gestión eficiente, desde el seguimiento de recetas hasta la gestión de pedidos y éxito del cliente. Foodics se ha comprometido a brindar un excelente servicio y generar provechos para sus clientes de la industria de alimentos.

Foodics es un líder en la industria de la tecnología de alimentos. Ofrece soluciones únicas para negocios de alimentos, desde bares hasta restaurantes, cafeterías y supermercados. Busca abordar las necesidades y desafíos específicos de los negocios de alimentos ofreciendo una excelente calidad de servicio, herramientas innovadoras y software desarrollado. Foodics ofrece herramientas de gestión para que los gerentes de alimentos puedan realizar una gestión eficiente, desde el seguimiento de recetas hasta la satisfacción de los clientes. Foodics se esfuerza por ofrecer soluciones rentables a todos sus clientes de la industria de alimentos.

Consulta otras vacantes de la empresa: Foodics